Customer Service

We are dedicated to providing the best customer experience on the Internet.  We offer a variety of services to ensure that you are satisfied with all aspects of your shopping experience.  If your are in any way dissatisfied, do not hesitate to contact us.
 

Order Status Tracking – You can check the status of your order quickly and easily, 24 hours a day with our order tracking option.  Simply click on the “order tracking” link and fill in your order number and zip code, click submit, and we’ll do the rest!

Toll-Free Number – Have a question, concern or problem that needs immediate attention?  Feel free to contact us 24 hours a day at our toll free number +1 (877) 552-4777.

Live-Inventory System – There is nothing worse than ordering the costume that you want, only to find out later that it wasn’t actually in stock.  Worry not with Halloween Party Store.  Our live inventory system ensures that everything shown on the site is actually in stock and ready to ship.

Same-Day Shipping – For you procrastinators out there, we ship our orders the same day using express or priority shipping to ensure that you get your costume as quickly as possible.

Privacy and Security - Your privacy and security is our first priority.  In fact, our reputation depends on it.  As a result, our site is secured by the same 256-bit SSL encryption used in online banking by some of the world’s largest financial institutions.  This means that your personal and financial information is secure from start to finish when you shop with us.

Shipping Rates USA -
Order Total            Shipping Price
$0.00 - $50.00          $6.99
$50.00 - $75.00       $8.99
$75.00 & above       $0.00

Shipping Rates International - Please proceed to checkout to see these rates.