Customer Service
Order Status Tracking – You can check the status of your order quickly and easily, 24 hours a day with our order tracking option. Simply click on the “order tracking” link and fill in your order number and zip code, click submit, and we’ll do the rest!
Toll-Free Number – Have a question, concern or problem that needs immediate attention? Feel free to contact us 24 hours a day at our toll free number +1 (877) 552-4777.
Live-Inventory System – There is nothing worse than ordering the costume that you want, only to find out later that it wasn’t actually in stock. Worry not with Halloween Party Store. Our live inventory system ensures that everything shown on the site is actually in stock and ready to ship.
Same-Day Shipping – For you procrastinators out there, we ship our orders the same day using express or priority shipping to ensure that you get your costume as quickly as possible.
Privacy and Security - Your privacy and security is our first priority. In fact, our reputation depends on it. As a result, our site is secured by the same 256-bit SSL encryption used in online banking by some of the world’s largest financial institutions. This means that your personal and financial information is secure from start to finish when you shop with us.
Shipping Rates USA -
Order Total Shipping Price
$0.00 - $50.00 $6.99
$50.00 - $75.00 $8.99
$75.00 & above $0.00
Shipping Rates International - Please proceed to checkout to see these rates.
Halloweenpartystore.com Return and Exchange Policy
HalloweenPartyStore.com Costume purchase made between September 1, 2011 – October 15, 2011 can be returned for Exchange Only – The return to be accepted it must be post marked within 10 days of placing the order.
All costume purchases after October 15, 2011 – October 31, 2011 are a Final Sale – no exchange, no refund, nor store credit. HalloweenPartystore.com has the right to refuse any return package that does not follow the return policy.
All purchases made between November 1 – August 31 can be returned for exchange or refund. The return to be accepted it must be post marked within 15 days of placing the order.
All Sales Final on clearance or sale items – no exchanges, store credit, or refunds.
Mailing your Return/Exchange:
Please print out or handwrite the information listed below and included the information inside the return package.
We recommend that items are returned with insurance and/or tracking to guarantee arrival.
It is your responsibility to pay for the shipping of unwanted items back to us.
Please send all returns/Exchanges to the address listed below:
HALLOWEEN PARTY STORE.COM
YOUR ORDER # ________
PO BOX #74292
Phoenix, AZ 85087
Phone Number: (623) 551-4777
Toll Free: +1 (877) 552-4777
Return/Exchange Information:
Name_______________________________ Order Number________________________
Reason for Return/Exchange: ________________________________________________________________________
________________________________________________________________________
Return Items:
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
Exchange Items:
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________
SKU__________ Size__________ Color_________ Price________